Returns & Exchanges
At Imperium Network, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a streamlined 30-day return policy to make your experience as seamless as possible.
Initiate Your Request
Log in to your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Ensure the item is in its original, unused condition with all tags attached, and securely pack it in the original shipping box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing